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Privacy & Safety

Your Privacy is important to us at Secret Gift Guru.

What type of information do we collect?

Our Privacy Policy details and explains how we collect, use, and disclose your personal information as well as the steps we have taken to secure your personal information.  We receive, collect, and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

In using our website (hereinafter referred to as the “Site”) directly or through another site, you accept our Privacy practices which are detailed in this Policy.

How do we collect the information?

When you seek to place an order for a product with us on the Site, we collect, store, and process your data for processing your purchase on the Site and for any future use, including processing possible claims. The personal information we would collect and hold in our records for as long as the laws requires and as may be necessary to enable us to serve you better, include, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different from your postal address), telephone numbers, fax number, payment details, payment card details and bank account details.

Why do we collect the information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services.

To provide our Users with ongoing customer assistance and technical support.

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

To comply with any applicable laws and regulations.

How do we store the information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Third Parties and Links

We may pass your details to other companies in our group. We may also pass your details to our agents to help us with any of our uses of your data set out in our Privacy Policy. 

We may exchange information with third parties for the purposes of fraud protection. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.


How can you withdraw your consent?

If you prefer not to receive any communications from us, you can opt out at any time. Please contact us at or send us mail to 132 Stonecross Road, Hertfordshire. AL10 0HS

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to Secret Gift Guru, 132 Stonecross Road, Hertfordshire. AL10 0HS

Payment Methods

- Credit / Debit Cards
- Offline Payments

Payment Methods
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